Telesales Person

  • Job Reference: 00001300-1
  • Date Posted: 10 January 2022
  • Recruiter: Lawsons (Whetstone)
  • Location: Whetstone
  • Salary: On Application
  • Sector: Building / Construction, Sales & Marketing
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Job Purpose Statement:

To grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers.

Key Accountabilities:

  • Help to exceed branch Sales, Margins, and Gross profit
  • Comply with company audit requirements
  • Respond positively and effectively to customer's needs
  • Source materials needed to meet customer requirements for items not stocked through the correct channels
  • Agree the best possible margin when negotiating with customers in line with branch budget and KPl's
  • Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met
  • Deal with customer complaints effectively, pleasantly and in a timely manner.
  • Assist in the company stock counts
  • Be vigilant to prevent loss of product by theft etc.
  • Be vigilant and report any Health & Safety issues to the Line Manager immediately

Person Profile:

  • Demonstrates a positive, friendly and stable attitude
  • Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
  • Someone who will promote and adhere to the company's cultures, values and professionalism
  • Good interpersonal skills, confident and able to approach customers
  • Excellent communicating, influencing and negotiating skills. Both oral and written
  • Ability to prioritise responsibilities under pressure and be self-motivated
  • Confidence to cold call existing and prospective customers

Knowledge, Experience, Qualifications:

  • Excellent IT skills (Word, Excel, and Outlook)
  • Previous sales experience
  • English speaking

45 hours a week.  Monday to Friday 7 – 16:45

Salary dependant on experience 

Interested? Then please click the apply button now!