Remote Customer Claims Specialist

  • Job Reference: 00001162-1
  • Date Posted: 1 September 2021
  • Recruiter: Aspire Personnel
  • Location: Norwich
  • Salary: £19,500
  • Bonus/Benefits: Performance bonus £1500
  • Sector: Insurance & Superannuation
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Our client is one of the most trusted insurance companies, one of the areas they specialise in is Travel Insurance. They are looking to recruit a number of (home working) Customer Claims Specialists

Responsibilities, you will:

  • Respond to customer calls relating to their claims
  • Ensure that all relevant information and documents relating to the claim are requested
  • Maintain accurate records of all conversations and correspondence
  • Communicate outcomes to customers at the earliest opportunity

Qualifications, essential to have:

  • Experience within a claims handling position, (any industry) within a contact centre environment
  • Knowledge of claims processes
  • Excellent written and verbal communication 

Hours: 35 hours a week between 8am and 8pm to include Sat 9am - 5pm on a rota

All equipment will be supplied

Salary - £19500 + Performance bonus £1500

Interested? Then please click the apply button now!